Contact Centre Solutions
VCX are authorised resellers for a wide range of contact centre solutions, from simple on-premise technologies to fully functional cloud solutions, we are the experts in contact centres, from small simple deployments to large complex enterprise systems.
VCX provides contact centre communication across multiple channels, voice, SMS, web & social. With intelligent integrated, digital features that deliver personalised experiences, reduce wait times and provide actionable insights, VCX solutions can support your business to deliver industry leading customer experiences.
We have a range of contact centre solutions, from small to large, simple to complex, that support most telephony and unified communications infrastructures, including Cisco, Avaya, MS Teams, SIP, and more. What ever your telephony platform, we have a contact centre solution for your business. Plus feel free to ask us about our own award winning cloud based unified communications service.
Backed by industry leading contact centre technologies such as EICC (from Enghouse), Samwin, PeterConnects, and more, we can find the best solution for your business needs.